Privacy Policy

1. Information We Collect
   • When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
   • We may also collect non-personal information such as your browser type, IP address, and device information to improve our website’s performance and user experience.
2. How We Use Your Information
   • We use your personal information to process your orders, deliver products, and provide customer service.
   • We may also use your information to send you marketing communications, such as newsletters and promotional offers, if you have opted in to receive them.
   • We may use non-personal information for analytics and website optimization purposes.
3. Information Sharing
   • We may share your personal information with third-party service providers who assist us in processing orders, delivering products, and providing customer service. These service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was provided.
   • We may also share your information if required by law or in response to a legal request.
4. Security
   • We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
   • However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
   • You can choose not to provide certain personal information, but this may limit your ability to use some of our website’s features and services.
   • You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us.
6. Changes to This Privacy Policy
   • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or by sending you an email.
7. Contact Us
   • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
     • Email: support@theshoelands.com
     • Phone: +852 64038639
     • Address: RM 1504 15/F, CHUI SHUE HSE LEI MUK SHUE EST, KWAI CHUNG NT.